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In this Quick Take, we discuss what CEOs can do to bridge the “Crisis of Trust” that was described in the 2026 Edelman Trust Barometer report.
We took special note of one particular finding from the survey: “73% of people think that CEOs are obligated to help bridge divides and facilitate trust building between individuals and groups of people who distrust each other. However, only 44% think they are doing well at that task.” We all need to find more ways to bridge trust gaps.
In this Quick Take, we share what we’ve learned about bridging trust gaps with employees, partners, customers, and other stakeholders. Highlights include: why building bridges requires the entire top leadership team (CEOs, C-Suite Executives, and Corporate Directors). We highlight the often underestimated ways a lack of trust can show up between individuals and groups (also known as “difficult people” or “those people”). We then discuss three immediately useful ideas for bridging trust gaps to move from “those people” to “us.”
“Trust gaps may be inevitable among people with different values, beliefs, and priorities. But they can be minimized.” Pam Harper
This week on Growth Igniters® Radio:
- Our take on how trust gaps unintentionally grow and undermine collaboration for innovation and transformational growth
- Why bridging trust gaps requires mutual accountability among different individuals and groups. It’s like building a bridge from both sides.
- The positive impact of CEOs and the entire top leadership team as “Bridge Builders”
- Three immediately actionable ideas for bridging trust gaps inside and outside your organization
Related Resources:
- Read the 2026 Edelman Trust Barometer Global Report:”Trust amid Insularity”
- We’re excited to share that Growth Igniters® Radio is a semi-finalist for the 2026 Thinkers360 Podcast of the Year Award! Cast your vote by April 30, 2026, to send GIR into the final selection round! Find out how here
- Learn more about Pam’s keynote address at Pam Harper Speaks
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